Trusted By Healthcare Leaders
HIPAA Compliance
To protect patient security and privacy, every virtual medical receptionist is required to complete comprehensive HIPAA compliance training and maintain strict confidentiality protocols.
Healthcare-Focused Results: Save Time & Reduce Costs
• Reduce staffing costs by $3,000-$4,000 monthly
• No training or turnover costs
• Free implementation and support
• Flexible full-time or part-time options
• Major system expertise (Epic, Cerner, Allscripts)
• Annual HIPAA certification
• Secure communication protocols
• Protected health information handling
• Regular compliance audits
• Patient record management
• Insurance verification & prior authorizations
• Appointment scheduling & follow-up
• Medical documentation & EMR updates
• Revenue cycle management
• Patient engagement & care coordination
Getting Started is Easy. Onboard Immediately.
1.
Practice Assessment
Review your needs and workflows
Get started with your dedicated medical virtual assistant in under 2 weeks.
2.
Team Selection
Choose your dedicated healthcare VA
3.
Custom Training
EMR systems and practice protocols
4.
Seamless Integration
Begin with full support and monitoring
Save More with Flexible Medical Receptionist Support
Get Reliable Receptionist Help—No Long-Term Contracts
Full Time
$1,653/month
RECOMMENDED
Part-Time
$826/month
Why Choose Our Virtual Medical Assistants
Every virtual medical assistant completes our rigorous 8-week healthcare training program, covering medical terminology, EMR systems, and HIPAA compliance.
We've supported healthcare practices for over 7 years, understanding the unique challenges of medical operations and patient care.
Regular performance monitoring, HIPAA compliance checks, and ongoing healthcare training ensure consistent, high-quality support.
Dedicated backup coverage, technical support, and practice management expertise ensure uninterrupted service for your practice.
Take the Next Step
Transform your medical practice operations with expert virtual medical assistants.
A positive patient experience at the front desk is essential to the success of your medical practice. Outsourcing your reception operations is a cost-effective strategy to save thousands per month while improving how your patients interact with your staff.
Transform Your Medical Practice with HIPAA-Certified Virtual Medical Assistants
We Provide Reliable People & Predictable Performance
We are solving a problem we have experienced over the past 25 years operating an HME business. Our virtual medical assistants complete 8 weeks of healthcare training before joining your team.
Listen to Our Medical Virtual Assistant in Action
English-fluent virtual medical assistants minimize risks, enhance patient satisfaction, and uphold professional standards.
Serving Mental Health Practices & Providers of All Types & Sizes
Our virtual mental health assistants cater to the unique needs of every Mental Health Practice and Provider, from solo practitioners to large behavioral health systems.
Primary Care Practices
Comprehensive virtual support for family practices and general physicians, streamlining patient care coordination and administrative workflows.
Specialty Clinics
Specialized assistance tailored to your clinic's unique requirements, ensuring efficient patient management and procedural documentation.
Mental Health Providers
Sensitive and professional virtual assistance for patient scheduling, insurance verification, and confidential record management.
Surgical Centers
Dedicated virtual support for surgical scheduling, pre-operative coordination, and post-operative follow-up management.
Physical Therapy Offices
Streamlined appointment management and treatment coordination support, optimizing patient care and practice efficiency.
DME/HME Providers
Expert virtual assistance with equipment ordering, insurance verification, and inventory management for medical equipment providers.
Multi-Location Groups
Scalable virtual support solutions that maintain consistency across all practice locations while adapting to local needs.
Solo Practitioners
Personalized virtual assistance that gives independent providers the support they need to focus on patient care.