More than Virtual Staffing: Tactical Back Office is Your Medical Office Powerhouse
From solo providers to multi-location groups, Tactical Back Office seamlessly integrates dedicated virtual medical assistants into your practice or medical office. Reduce overhead, enhance patient care, and streamline operations with expert support ready when you are.
Why Leading Healthcare Providers Choose Tactical Back Office
Flexible Virtual Medical Staffing
Tactical Back Office offers full-time, part-time and project-based virtual medical assistants, ensuring you have expert support precisely when needed without the expense or commitment of full-time employees.
Get Onboarded Fast & Immediate Access
Our streamlined onboarding gets your practice's virtual assistant up and running in just two weeks, with immediate access to over 50 highly-trained healthcare virtual assistant ready to support without delays.
Dedicated Assistants in Your Timezone
Work directly with a dedicated virtual medical assistant who knows your practice inside-out, available during your exact business hours to ensure seamless integration and reliable daily support.
"Switching to Tactical Back Office sounds good, but I have some questions…"
I keep getting new assistants and have to retrain constantly. Will TBO fix this?
Tactical Back Office provides you with a dedicated virtual medical assistant, meaning you won't have to repeatedly retrain new staff. Your assistant will become familiar with your practice's specific processes and needs.
Our current assistants frequently make medical errors. How is TBO different?
At Tactical Back Office, all assistants undergo an intensive 8-16 week training program (Tactical U) focusing specifically on medical terminology, HIPAA compliance, EMR systems, and healthcare protocols. This ensures accuracy and reduces costly errors.
Can I actually choose the assistant I work with, or is it random?
You’ll have a say in choosing your dedicated virtual assistant. Tactical Back Office carefully matches each assistant to your practice based on your specific operational needs and preferences, ensuring a great fit from the start.
Can you guarantee availability during my hours?
Absolutely. Tactical Back Office ensures your dedicated assistant operates directly within your timezone, providing real-time communication and support exactly when you need it.
Onboarding with other providers took forever, how quickly can I start with Tactical Back Office?
We streamline onboarding to get your dedicated assistant integrated and productive within just two weeks. Plus, with immediate access to our pool of over 50 trained medical specialists, you’ll experience continuous support without downtime.
How Does TBO Compare to Other Virtual Assistant Providers?
FEATURES
The Other Providers
Dedicated Assistant
Consistent, familiar support without the retraining headache.
Medical-Specific Training
Highly-trained specialists, ready to handle your unique healthcare needs.
Customized Assistant Selection
Match with the right assistant who fits your exact operational needs.
Timezone-Aligned Availability
Reliable support exactly when your practice needs it.
Immediate Onboarding
Start quickly with expert assistants ready in just two weeks.
Flexible Staffing Options
Choose from part-time, full-time, or project-based staffing.
No Long-Term Contracts
Flexibility without long-term commitments, stay in control.
HIPAA-Certified Assistants
Safeguard your practice with fully compliant, HIPAA-certified support.
FILLED STAFFING GAPS WITH MINIMAL TRAINING
“Within months, they've adeptly filled staffing gaps with minimal training, blending seamlessly into our culture and impressing with their customer service acumen and knowledge of U.S. geography. It's been a game-changer for our business operations.”
John Wright
ShopRider Mobility
Frequently Asked Questions
Can Tactical Back Office scale with my growing practice?
Yes, our solutions seamlessly scale from single-provider clinics to extensive multi-state health systems, with dedicated, highly trained healthcare virtual assistants.
Is switching to Tactical Back Office easy?
Absolutely. Our streamlined onboarding process, dedicated support, and no long-term contracts ensure immediate, smooth transitions with no disruption.
Do your assistants have healthcare-specific training?
Yes. Every TBO virtual assistant undergoes extensive medical terminology, EMR systems training, and rigorous HIPAA compliance certification.
Try TBO 30-Days Risk-Free.
QUICKLY MASTERED OUR DME PROCESS
“Tactical Back Office resolved Enos Home Medical's staffing issues by supplying a proficient, English-speaking virtual assistant who quickly mastered our DME processes. Their industry expertise and efficient training minimized our workload, enhancing patient care and operational efficiency.”
Tammy Vuolo
Enos Home Medical
INCREASED STAFF 20% WHILE REDUCING COSTS 25%
Lori Ferreira
Merced Medical Supply
“In just 18 months, they've increased staff by 20% while reducing costs by 25%. TBO's proficiency in industry software Brightree has cut training time in half, and their exceptional communication skills have even garnered external praise. TBO's team not only meets but exceeds professional expectations.”
How Does TBO Compare to Other Virtual Assistant Providers?
FEATURES
Dedicated Assistant
Consistent, familiar support without the retraining headache.
Tactical
Back Office
The Other
Providers
Medical-Specific Training
Highly-trained specialists, ready to handle your unique healthcare needs.
Tactical
Back Office
The Other
Providers
Customized Assistant Selection
Match with the right assistant who fits your exact operational needs.
Tactical
Back Office
The Other
Providers
Timezone-Aligned Availability
Reliable support exactly when your practice needs it.
Tactical
Back Office
The Other
Providers
Immediate Onboarding
Start quickly with expert assistants ready in just two weeks.
Tactical
Back Office
The Other
Providers
Flexible Staffing Options
Choose from part-time, full-time, or project-based staffing.
Tactical
Back Office
The Other
Providers
No Long-Term Contracts
Flexibility without long-term commitments, stay in control.
Tactical
Back Office
The Other
Providers
HIPAA-Certified Assistants
Safeguard your practice with fully compliant, HIPAA-certified support.
Tactical
Back Office
The Other
Providers
Try TBO 30-Days Risk-Free.
Save More with Flexible Staffing
Get Reliable Virtual Assistant Services—No Long-Term Contracts
Full Time
$1,653/month
- 160 Hours Monthly
- Dedicated Healthcare VA
- EMR/EHR Trained
- HIPAA Certified
- Practice Management Support
- Free Implementation
- Free Replacement
- Your Time Zone - Any Time You Want
RECOMMENDED
Part-Time
$826/month
- 80 Hours per month
- Dedicated Healthcare VA
- EMR/EHR Trainer
- HIPAA Certified
- Practice Management Support
- Free Implementation
- Free Replacement
- Your Time Zone - Choose From Designated Time Slots